663com FAQ — Your Questions, Answered Clearly

No. 663com allows one account per person. Creating multiple accounts is a violation of the Terms and Conditions and results in permanent closure of all associated accounts along with forfeiture of any bonuses. If you have lost access to an existing account, contact support through live chat — they can help you recover it rather than needing to start a new one.

You must be 18 years of age or older to register and play on 663com. This requirement is enforced. Age verification using a valid CNIC or government-issued ID may be required before large withdrawals are processed. Accounts found to belong to individuals under 18 are permanently closed without exception.

Use the Forgot Password option on the Login page. Enter your registered mobile number or email and a reset code or link will be sent to you. Follow the on-screen instructions to create a new password. If you do not receive the reset message within a few minutes, check your spam folder or contact support through live chat.

You can access most games and features after registration without verification. However, identity verification using your CNIC is required before large withdrawals are processed. This is a one-time process and protects your account by ensuring funds can only be withdrawn to your own registered payment method. Verification documents can be submitted through your account settings or via live chat support.

663com supports JazzCash, Easypaisa, Raast instant transfer, standard bank transfer, debit/credit cards, and mobile wallets. All deposits are processed in PKR. JazzCash and Easypaisa are the most commonly used methods among Pakistani players — both are fast and straightforward to use directly from your mobile app. More details are available on the Deposit page.

JazzCash and Easypaisa deposits typically arrive within seconds. Raast instant transfers usually clear within a minute or two. Standard bank transfers can take up to 30 minutes depending on your bank. If your deposit has not arrived after 30 minutes, contact support through live chat with your transaction reference number so the team can trace it.

The minimum deposit is PKR 200 for JazzCash and Easypaisa. Minimum amounts for bank transfer and other methods may differ — exact limits are displayed on the Deposit page at the time of transaction. There is no maximum deposit specified for most methods, though very large transactions may require additional verification.

663com does not charge a fee on deposits from its side. Some payment providers — particularly certain banks — may apply their own transaction fees. Any such fee is applied by your payment provider and is outside of 663com's control. JazzCash and Easypaisa deposits typically have no additional charge for standard amounts.

Log in to your account and go to the Withdrawal section. Select your preferred payment method — the same one you used to deposit is recommended — enter the PKR amount, and submit your request. Verified accounts see their JazzCash and Easypaisa withdrawals processed within a few hours in most cases.

Processing times vary by method. JazzCash and Easypaisa withdrawals for verified accounts are typically processed within a few hours. Bank transfers may take one to two business days depending on your bank. The first withdrawal from a new account may take longer as the identity verification process is completed.

Common reasons for a withdrawal delay include pending identity verification, an active bonus with incomplete wagering requirements, or a technical issue with your chosen payment method. If your withdrawal has been pending longer than the expected processing time, contact the 663com support team through live chat. Provide your transaction reference and they can check the status promptly.

Minimum withdrawal amounts depend on the method selected and are displayed on the withdrawal page at the time of your request. As a general guide, JazzCash and Easypaisa withdrawals have a low minimum. Exact figures are confirmed during the withdrawal process so you always know the limit before submitting.

The welcome bonus is automatically applied to your account when you make your first deposit after registering. You do not need to enter a code unless one has been provided through the Promotions page. The bonus credit is added to your bonus balance and is available to use on eligible games as specified in the promotion terms.

Wagering requirements specify the total amount you need to wager before bonus funds can be converted to withdrawable balance. For example, a 20x wagering requirement on a PKR 1,000 bonus means you need to wager a total of PKR 20,000 on eligible games. Each promotion has its own wagering terms — these are stated clearly on the Promotions page for every offer.

Yes. All promotions on 663com have an expiry date or a time window within which wagering requirements must be completed. If wagering requirements are not met before the expiry, the bonus balance and any winnings from it are removed from the account. Expiry times are shown on the Promotions page and in your account's bonus section. The 663com app can send push notifications before a bonus is about to expire.

663com covers Pakistan Super League (PSL), T20 internationals, Test matches, ODI series, Asia Cup, ICC World Cup tournaments, and domestic cricket from major cricket-playing nations. Match listings and available markets are visible in the sportsbook section of the Game Lobby after you log in.

Yes. 663com offers in-play (live) betting on cricket matches. Odds update in real time as the match progresses — over by over. You can bet on next wicket, over totals, match winner, and a range of other live markets depending on the match. Live betting is accessible from the sportsbook section after logging in.

Yes. In addition to cricket, the 663com sportsbook covers football leagues and international tournaments, as well as esports events including popular titles. The full list of available sports and events is shown in the sportsbook section of the Game Lobby.

663com offers over 1,200 games across multiple categories: slots from providers including Jili, PG Soft, and Pragmatic Play; live casino with real dealers running baccarat, roulette, blackjack, and Andar Bahar tables; fish shooting games with progressive jackpots; table games; and a full sportsbook. You can browse everything through the Game Lobby.

All slot and RNG-based games on 663com use Random Number Generator (RNG) technology to determine outcomes. This means every spin, hand, or result is independent of previous results and cannot be predicted or manipulated. Live casino games use real physical equipment dealt by real dealers on camera. No strategy or pattern guarantees a win — all games involve chance.

Fish games are multiplayer shooting games where players fire at fish and sea creatures swimming across the screen. Each creature has a different point value and multiplier. Catching certain rare creatures or boss fish can trigger large payouts or jackpot prizes. They are available on mobile and desktop and have become one of the most popular game types among Pakistani players on 663com. Browse them at Fish Games.

The 663com Android app is available for download from the App page. It is not listed on the Google Play Store — download the APK directly from the official App page and install it on your Android device. Detailed installation instructions are on the App page. The app is designed to run smoothly on mid-range Android phones commonly used in Pakistan.

Yes, provided you download it from the official App page on 663com.pro. Only download the 663com app from this official source. Third-party download sites may distribute modified or malicious versions that are not from 663com. The official app does not contain harmful software — always verify you are on the correct 663com.pro domain before downloading.

The 663com app is optimised for the mid-range Android devices most commonly used in Pakistan. It runs on 4G and standard Wi-Fi connections. Very old devices running Android 6 or below may experience limited functionality. The minimum system requirements are listed on the App page. If the app does not run well on your device, the mobile browser version of the site is a full alternative.

Go to Account Settings after logging in and look for the Responsible Gaming or Limits section. You can set a daily, weekly, or monthly PKR deposit limit. Limits that reduce your spending take effect immediately. Increasing a limit requires a short cooling-off period. Full details are on the Responsible Gaming page.

Short-term breaks (24 hours to 30 days) can be set from your account settings. For longer-term self-exclusion, contact the 663com support team through live chat. Once activated, the account is locked for the duration of the exclusion and you cannot log in, deposit, or bet. Any PKR balance can still be withdrawn after exclusion is activated. More information is on the Responsible Gaming page.

Contact the 663com support team through live chat. The team can assist with account restrictions, self-exclusion, and guidance on available tools. For broader support on problem gambling, speaking with a healthcare professional or counsellor is recommended. 663com encourages all players to set budgets and play only with amounts they can afford to lose. Gaming should always remain entertainment.